Out of Hours Call Out First Name * Last Name * Email * Phone * Job Location Address City Postal Code Job Description - Please provide details of the issue * Upload Photos - These will help our tradesman to assess the issue before the call out Additional Information - Any further details that our tradesman require e.g. access information Our normal hours of business are Monday to Friday 7.30am - 4.30pm. We are closed on public holidays and also have a shutdown period during Christmas. Any work requested to be completed outside of our normal hours of business is subject to a call out fee of $200 which includes the first hour of labour. Any additional hours will incur an hourly labour charge of $90.00 per hour, plus any materials required. A vehicle service charge of $25.00 is applied to all jobs within a 10km radius of our office. Outside of the 10km radius mileage is charged at $1.50 per/km Is the issue urgent or non-urgent? * Urgent - I require an out of hours call outNon-urgent - I can wait until normal business hours, Monday to Friday 7.30am - 4.30pm Our out of hours call out fee is $200, which includes the first hour of labour. Any additional hours will incur an hourly labour charge of $90.00 per hour. Vehicle service charge and materials are additional to the call out fee and labour charges. I understand and accept the out of hours call out charges * I understand and accept In the event that you request a non-urgent call out, Northland Plumbing and Gas Ltd will respond on the first business day after your request has been submitted I understand and accept that I have requested a non-urgent call out * I understand and accept Has our team worked for you previously? * Yes, I am an existing customerNo, I am a new customer Are you the property owner, or a tenant? * Property ownerTenant Northland Plumbing & Gas Ltd will invoice you directly. You are responsible for payment of the invoice and will need to arrange a reimbursement from the property owner. I understand and accept that I am responsible for payment * I understand and accept
